COVID-19 Resource Center



Sample CU Reopening Messages
Sample Staff Reopening Messages
Lobby Reopening Considerations

FSSCC - Return to Normal Operations
CDC Cleaning Checklist
CUNA Mutual: Reopening Playbook
CUNA Mutual: Employee Safety & the Workplace of Tomorrow Webinar Recording


Sample Essential Employee Letter
CISA Guidance
Secretary of Treasury Memo
CUAD Request to Gov. Noem
CUAD Request to Gov. Burgum


COVID-ID 19 Pandemic Thread:
InfoSight Discussion Board



US Department of Labor
Sample Policy



COVID-19 Response Center

CUNA Mutual Group:
Coronavirus Update

Info for Federally Insured CUs

Better Business Bureau (BBB):
Tips on COVID-19

ND Department of Health:
Coronavirus Updates & Info

SD Department of Health:
Coronavirus Updates & Info

Member Activation Program:
CUNA COVID-19 MAP Template

Members Sharing Stories Template 
Staff Stories Template 

InfoSight Pandemic Preparedness:
Access to FAQs, checklists, model policies,
best practices, and more!

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Please share how your credit union is working to provide relief and adapting to challenges presented by the pandemic.
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Emergency Funding:
CUNA News Story

Avoiding Scams:
Guidance from the FTC

FFIEC Pandemic Planning:
Updating Business Continuity Plans



Pandemic Preparedness:
Managing Coronavirus &
Other Epidemics

Free recorded webinar
available for download.

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KnowBe4: Critical Considerations
To Improve Your Remote
Employee Security During
the COVID-19 Pandemic

Free on-demand webinar.
Watch the Webinar Now






Because of the rapid change of information, please note this page was last updated  12/15/2020, 10:00 AM.

Latest News  |  Message from CUAD's President/CEO  |  Status of Upcoming Events


Dakota Credit Union Association is following developments of the coronavirus pandemic and will update this page as information is available. Please also monitor your email for urgent developments from the Association. In order to reduce extra communication in your inbox, we will be releasing the Memo only three days a week (Monday, Wednesday, Friday).

Latest News

  • Tuesday, December 15, 2020 –
    New COVID-19 relief opportunities are available in South Dakota 
    Governor Kristi Noem announced up to $345 million in additional grants for small businesses, non-profit organizations, and healthcare providers dealing with the effects of the pandemic. Applications for the additional grant will be accepted starting December 14 through December 20. Additional information, including eligibility requirements and how to apply, is available at Small business overview pdf: download.
  • Wednesday, June 17, 2020 –
    New EZ and Revised Full Forgiveness Applications for the Paycheck Protection Program 
    The U.S. Small Business Administration (SBA), in consultation with the Department of the Treasury, posted a revised, borrower-friendly Paycheck Protection Program (PPP) loan forgiveness application implementing the PPP Flexibility Act of 2020. Learn more and download applications.
  • Wednesday, June 3, 2020 –
    RISK Alert: Actionable Insights for Bond Policyholders 
    Growing concerns over civil unrest manifesting into riots are alarming many credit unions. While having other types of safety processes and procedures in place are fairly common, many credit unions have not always accounted for or trained their employees on what to do in the event of a riot. Access Details and Tips from CUNA Mutual Group Here.
  • Monday, June 1, 2020 –
    Letter sent to Secretary Mnuchin and Administrator Carranza 
    CUNA/League/AACUL letter sent to Secretary Mnuchin and Administrator Carranza regarding concerns with the PPP loan forgiveness processRead Letter Here.
  • Wednesday, May 20, 2020 –
    FHFA Announces Refinance and Home Purchase Eligibility for Borrowers in Forbearance 
    To support borrowers and mortgage servicers, the Federal Housing Finance Agency (FHFA) announced that Fannie Mae and Freddie Mac (the Enterprises)  have issued temporary guidance regarding the eligibility of borrowers who are in forbearance, or have recently ended their forbearance, looking to refinance or buy a new home. Read News Release Here.
  • Friday, April 24, 2020 –
    Joint Statement by SBA Administrator Jovita Carranza and Treasury Secretary Steven T. Mnuchin on the Resumption of the Paycheck Protection Program
    The Small Business Administration will resume accepting PPP loan applications on Monday, April 27 at 10:30AM EDT from approved lenders on behalf of any eligible borrower.  This will ensure that SBA has properly coded the system to account for changes made by the legislation. Read Press Release Here.
  • Friday, April 24, 2020 –
    Stimulus Phase 3.5 Signed by President Trump!
    With an additional $310 billion in funding for the Paycheck Protection Program, credit unions can continue helping small business members during this crisis. Read more here.
  • Wednesday, April 22, 2020 –
    PRESS RELEASE – Know Your U.S. Treasury Check Campaign
    The Secret Service in partnership with the U.S. Department of the Treasury is leading the charge to bring awareness to citizens, retailers and financial institutions on how to protect themselves from becoming a victim of easy to detect counterfeit U.S. Treasury Checks. Download Press Release (pdf)
  • Thursday, April 16, 2020 –
    Stimulus Check Questions - FAQ
    The following is a list of common stimulus check questions and answers on behalf of the CUNA Compliance Blog.
    Download pdf

  • Friday, April 10, 2020 –
    CUNA Releases New IRS Toolkit
    Economic impact payments were transferred by the IRS today for some qualified Americans, with the deposits expected to be made available in accounts by April 15. This is the first payment push, with more to follow. CUNA has added an IRS Toolkit to their resources page with documents and graphics on what to expect, what to do with impact payments, and a new info pack containing info for those that still need to file. Locate these resources under Economic Impact Payments. Locate these resources under Economic Impact Payments. Here is the direct IRS link for non-filers.
  • Thursday, April 9, 2020 –
    ND Roundtable Webinar - Accessing SBA Programs During The COVID-19 Pandemic  - Part 2
    The Bank of North Dakota & North Dakota Small Business Administration (SBA) Office hosted a follow-up call.
    Register to View the Recording

  • Tuesday, April 7, 2020 –
    Latest SBA PPP FAQs
    The following is the latest information released by the Small Business Administration on the evening of April 6, 2020. Read now. 
  • Tuesday, April 7, 2020 –
    Updated Awareness Resources Available for COVID-19 Communications
    A reminder that the national digital campaign has been paused during the pandemic. New Credit Union Awareness resources are available for campaign contributors to use when communicating about the coronavirus disease (COVID-19). To access the new material, visit the Contributor HQ and log in with your CUNA user ID and password. Please contact Lori Welder if you have questions regarding the Awareness Campaign. 
  • Monday, April 6, 2020 –
    Governor Noem Announces Small Business Relief Fund
    We have just learned this morning that the SD Governor’s Office of Economic Development has launched a Small Business Relief Fund available to SD businesses that need assistance. These are loans from $5,000 to $75,000  that must be repaid – however they will have a 0% interest rate. The money is available on a first-come first-serve basis. For more details and to apply click here. 
  • Monday, April 6, 2020 –
    CUNA, AACUL, Leagues call for PPP changes to help CUs serve more
    CUNA, AACUL, and 35 Leagues wrote to Treasury and the Small Business Administration leaders Thursday calling for changes to the Paycheck Protection Program Interim Final Rule released Thursday. Read letter here. 
  • Friday, April 3, 2020 –
    Paycheck Protection Program - Guidance from CUNA
    The latest guidance on the Paycheck Protection Program from CUNA's compliance team. Access the download here. 
  • Thursday, April 2, 2020 –
    CARES Act Summary
    With permission from the Northwest Credit Union Association, the following download summarizes the CARES Act as it impacts credit unions and serves their members. Please contact Amy Kleinschmit, CUAD Chief Compliance Officer, if you have any questions. Access the download here. 
  • Thursday, April 2, 2020 –
    Latest MAP template helps CUs bring CARES Act info to members
    CUNA's latest Member Activation Program template is now available for credit unions to communicate what the passage of the CARES Act means for credit unions, both in terms of lending to member businesses and stimulus payments to consumers. Access the download here. 
  • Thursday, April 2, 2020 –
    New Awareness Campaign COVID-19 Resources Available
    While the national digital campaign is paused and undergoing recalibration, new resources are available for participating campaign contributors. A new COVID-19 section has been added to the Messaging Guide and new ready-to-use social media posts are currently available for use. Additional digital creative will be available for social media Friday, April 3. To access the new material, visit the Contributor HQ and log in with your CUNA user ID and password. Please contact Lori Welder if you have questions regarding the Awareness Campaign.
  • Wednesday, April 1, 2020 –
    ND Virtual Roundtable Call
    The Bank of North Dakota & North Dakota Small Business Administration (SBA) Office hosted the call and covered the following topics: information on the role of financial institutions in economic recovery, statewide economic recovery efforts and detailed instructions on completing SBA applications.  Download BND/ND SBA Presentation Slides or Register to View the Recording
  • Wednesday, April 1, 2020 –
    Sioux Falls Mayor Response Letter
    The following is a letter in response to Mayor TenHaken's public address as a reminder to include "credit unions" when advising Sioux Falls residents on seeking financial pandemic assistance.  Read letter here. 
  • Tuesday, March 31, 2020 –
    Phase III Legislation Update
    The following is an overall summary prepared by Jay Kruse, CUAD Chief Advocacy Officer. The document details each phase of the coronavirus stimulus legislation to date along with the enactment dates and the provisions affecting credit unions.
    Download Phase III Legislation Summary

  • Tuesday, March 31, 2020 –
    SD SBA Virtual Conference Call
    The following download provides basic information and guidance on the CARES Act. Additional guidance is still being received by SBA officials. Topics addressed include: Paycheck Protection Act, Express Loans, Loan Forgiveness, and Emergency Grants available in the relief package. Please contact the SD SBA office directly for more information.  Download SBA Presentation Slides
  • Tuesday, March 24, 2020 – * Updated 4/9/2020 *
    Noem Issues Executive Order Regarding COVID-19
    South Dakota Governor Kristi Noem has issued an executive order regarding COVID-19 guidelines. The order details the measures South Dakotans and businesses should take to further prevent the spread of coronavirus. Read the Guidelines
  • Thursday, March 19, 2020 –
    New Congressional Action Regarding Coronavirus Pandemic Impact on Credit Unions
    Families First Coronavirus Response Act
  • Wednesday, March 18, 2020 –
    Small Business Administration (SBA) Disaster Loans
    Do you have questions about the SBA’s Disaster Loan Assistance available in the Dakotas? You must be in an SBA declared disaster area to be eligible for SBA disaster assistance, and neither state has officially received a “Disaster Declaration.” We do however believe that the official “Disaster Declarations” for both Dakotas are in the works. For now, the SBA is encouraging South Dakota small businesses and non-profits impacted by COVID-19 to complete and submit an Economic Injury Worksheet. Shortly after the declaration is announced, SBA will be opening the application portal for both North Dakota and South Dakota businesses to apply. Click here for more information.
  • Thursday, March 12, 2020 –
    CUNA Letter to Congressional Appropriators
    CUNA sent a letter to Congressional appropriators asking for an increase in the funding for the Community Development Revolving Loan Fund (CDRLF) from $1.5 million to $3.0 million and an increase in funding for the Community Development Financial Institution Fund (CDFIF) from $262 million to $300 million.
    • League staff from states with leadership on the authorizing committees are currently working with Congress on two legislative priorities to consider as it puts together further response legislation.  Specifically, we are proposing legislation to exempt member business loans made in federally declared disaster areas and during public health emergencies from the member business lending cap. We are also proposing legislation to exempt from the member business lending cap the entirety of loans guaranteed by the Small Business Administration. This may not be the complete universe of proposals we will put before Congress, but these are the first two we have sent up.
    • CUNA sent NCUA Chairman Hood a letter encouraging examination accommodations for credit unions impacted by COVID-19, capital forbearance for credit unions serving members impacted by the virus, and guidance on the ability of federal credit unions to hold virtual board and membership meetings.
    • CUNA also sent a letter to the CFPB to encourage them to finalize their remittance rule and to provide an accommodation for remittance transfers to persons overseas impacted by the virus.

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A Message from CUAD President/CEO, Jeff Olson 
Rest assured, your money is safe at your credit union.


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Status of Upcoming CUAD Events 

We will continue to work with our venue providers, local municipalities, state government, and others to ensure we take all precautions and adhere to recommendations from the Centers for Disease Control and Prevention (CDC). In the event we cancel or reschedule any of our events, registrants will be fully reimbursed.

  • ULEND Academy – March 31-April 1, Fargo, ND
    **UPDATE** This event has been rescheduled to August 4-5 at the same hotel in Fargo, ND
  • Annual Summit – May 4-6, Sioux Falls, SD
    **UPDATE** This event has been rescheduled to October 5-7 at the same location in Sioux Falls, SD
  • CUAD Compliance School – May 19-20, Bismarck, ND
    **UPDATE** This event has been postponed – New date TBD.
  • New Ideas Conference – October 5-7, Fargo, ND
    **UPDATE** This event has been canceled.

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