Update on FCC Call Blocking Rule
by Jay Kruse
Chief Advocacy Officer
6/7/2019

Good Morning

Our grassroots advocacy approach produces results! Last week, we asked you to take part in an Action Alert to contact the Federal Communications Commission (FCC) regarding their draft declaratory ruling related to call blocking. While I hate unwanted robocalls just as much as everyone else, I am not willing to eliminate those unwanted calls at the risk of missing important calls from parties that I know and trust, like my credit union, doctor, or any other local business that may use some type of “auto dialer.”

Over 1,000 advocates reached out to Chairman Pai and the FCC, and their ruling, which was approved yesterday, includes a change that provides a “safety valve” to give legitimate callers the ability to file complaints with voice carriers over incorrectly blocked calls. This “safety valve” wasn’t included in the original proposal, which aimed to allow telephone companies to block all robocalls by default as well as any number not saved in a phone’s contact list.

While this may not be a perfect outcome, it is a big step in the right direction and continues to show the power our grassroots advocacy can have when we work together. It was only a few weeks ago that the FCC unveiled the proposal which included a (shorter than usual) comment deadline, and only one week before the FCC was to vote. CUAD, together with many credit union professional from the Dakotas, has been advocating for the past few years for clarity from the FCC regarding the Telephone Consumer Protection Act (TCPA) and the use of “auto dialers.” This ruling is a promising outcome of our continued efforts.

Thank you to all those who took action and helped us receive meaningful results! Advocacy is a process, not an event. When we work together, we can make a difference!

Have a great Friday and weekend! If you have any questions about this issue, don't hesitate to contact me

 

 

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